Your new company

This forward-looking Engineering and Utility Services' supplier in Crawley, West Sussex, works collaboratively to achieve success and is constantly developing innovative solutions to their clients' needs.

Your new role

The Tech team are looking for an experienced IT Support Technician to work on a part time (25 to 30 hours per week) basis across 5 days with hybrid remote working to serve as the first point of contact for IT support, company-wide.

Typical day-to-day duties will include:
Install, configure, and maintain software and hardware components of computer and network systems
Diagnose and troubleshoot software and hardware issues
Repair and replace damaged computer and network components
Ensure the security of client and server computers by installing and upgrading antivirus and Firewall software
Support employees and customers with IT-related problems
Maintain and update technical documentation regularly
Test new hardware and software before full-scale installation
Assist with the prompt resolution of support service tickets
Create and maintain user accounts in Microsoft 365/Active Directory
Review and manage email security systems

What you'll need to succeed

The ideal candidate will hold a degree or equivalent in Computer Science, engineering, or another relevant field. Certifications ie CompTIA A+, Microsoft Certified IT Professional
Proven experience as an IT Technician
Excellent diagnostic and problem-solving skills
In-depth understanding of diverse computer systems and networks
Good knowledge of Internet security and data privacy principles
Strong understanding of computer network infrastructure
Ability to implement, administer, and troubleshoot network infrastructure devices
Knowledge of application transport and network infrastructure protocols

What you'll get in return

The role is required for 25-30 hours per week across 5 days at a salary of pro rata of between £35K and £38K. The role is available for hybrid working and occasional office visits for hardware issues, along with on-call availability for emergencies.

Holiday: 23 days per annum plus bank holidays (The Company closes between Christmas and New Year, and you will be required to take holiday from your annual allowance during this period. You will be notified each year of the dates of the annual closure)
Private Medical Insurance and company perks
Life Insurance
Workplace Pension Scheme (statutory contributions)
Continuous on the job training and development

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV which should be in WORD DOC format (NOT PDF). #