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Operations Support Analyst is required by a large and growing organisation to join their support team and become part of a growing organisation that is on the path to becoming the market leader in supply chain sector. You will be responsible for: managing and administrating CRM system providing operational support for the sales and marketing functions collaborating closely with team members to ensure seamless operations Required experience and skills: excellent organisational skills strong communication skills and the ability to work collaboratively within a team environment more ->
Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in Bedfordshire who offer web & software (SaaS) products/services to national & international clients. Products are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the... more ->
Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment... more ->
O ffice Based 5 Days Monday - Friday Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service. My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service/Help Desk Engineer with a minimum 2 - 3 years' experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.... more ->
Data Analyst is required by a rapidly expanding company to join their team and support their leadership team and sales function through insightful data analysis. Key Responsibilities: performing data analysis across the organisation utilizing data to generate insights and support decision-making processes collaborating with various teams to understand data requirements and deliver precise analyses Qualifications: Practical experience in data analysis Proficiency with Microsoft tools, particularly Excel Knowledge of SQL will be an advantage Any exposure to or interest in supply chain or... more ->
Application Support Engineer - SC cleared + 3 months + + on site in Stevenage + Inside IR35 + £325 - £355 a day Skills: + Applications, End User Support. + Windows + SC clearance We are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role. The Support Engineer will: Provide extensive end user support for Mechanical Design application for over 3000+ users. Be responsible for delivering support across 3 UK sites - Stevenage, Bolton, and Filton. Assist in the definition of best practice and processes associated... more ->
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by... more ->
Service Desk Analyst £24-27,000 per annum A global Real Estate firm are looking for a Service Desk Analyst to join their team! You will be based onsite 3 days per week in Peterborough and join a busy team, providing 1st/2nd line support to their global user base. Key responsibilities Configuring and troubleshooting support issues Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner Document all user identification information, including name, department, contact information, and nature of problem or issue Escalate problems (when... more ->
User Management Analyst 6-12 months Milton Keynes - x5 days onsite £200 per day inside IR25 Job Purpose Reporting to the User Management Manager, this role is responsible for completing all assigned user access service requests raised by UK internal customers, Retailer network for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to UK management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers... more ->
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver... more ->
Company Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Reporting to the Business Systems Manager, as the Business Analyst Team Leader you will lead a team providing business analysts expertise to a third party logistics company across its application landscape comprising of Transport, Warehouse,... more ->
SAP BW Technical Analyst - Northampton/B'ham - £60k 2-3 days per week in office My prestigious legal client requires an experienced SAP BW Technical Analyst to join their IT function to help improving the user experience across the SAP system. You will be responsible for delivering SAP reporting requirements, focusing on hands-on BW and ABAP work, translating business requirements into SAP solutions and ensuring accurate reporting. Responsibilities: - Collaborate with key stakeholders, and other teams to define specifications and reporting scope. - Design, develop, and implement innovative... more ->
Contract Operational Resilience Business Analyst: FCA/PRA Duration: 12 Months IR35 Determination: Outside IR35 Location: Remote working with occasional travel to client offices as required by project This role will support Project Managers and the Programme Manager in the Group Operational Resilience Programme to deliver regulatory requirement deliverables via a number of defined workstreams across the group. The focus will be to design and develop processes, procedures, templates, guidance and other artefacts to support the implementation of an Operational Resilience Framework and operating... more ->
Your new role We are seeking an experienced and knowledgeable RTT Validation Specialist/Data Analyst to join our team. The successful candidate will be responsible for providing specialist RTT knowledge and support to ensure the accuracy and quality of patient pathways. You will be expected to validate complex pathways, identify key data quality metrics and trends, and provide detailed resolution methods. To provide specialist RTT knowledge, including validating complex pathways and supporting specialities in understanding and validating specific pathways. To identify key data quality metrics... more ->
ROLE: Second Line Application Support Engineer SALARY: Up to £34,000 LOCATION: Coalville (Hybrid with 2 office days per week - Tuesdays & Wednesdays) HOURS: Monday-Friday - Shift patterns on Rota Basis: 7am-3pm, 9am-5pm & 11am-7pm Our client has been embarking on an exciting journey into the SaaS and Serverless technology arena and is continuing to make developments to their product set and applications. This offers a brilliant opportunity to join a constantly evolving technology organisation with a family values core and be able to thrive. You will be joining an established 1st and 2nd Line... more ->
Who are Diligenta? Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development. The Opportunity There is an excellent opportunity for a Finance Test Analyst to join our teams in either Peterborough or Bristol. The role will be working with life and pension products, so experience in that... more ->