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Operations Support Analyst is required by a large and growing organisation to join their support team and become part of a growing organisation that is on the path to becoming the market leader in supply chain sector. You will be responsible for: managing and administrating CRM system providing operational support for the sales and marketing functions collaborating closely with team members to ensure seamless operations Required experience and skills: excellent organisational skills strong communication skills and the ability to work collaboratively within a team environment more ->
Software Support Analyst (1st Line Helpdesk Support) Do you want a new career change or challenge working on some cutting edge projects & within an enjoyable fun working environment? If so, this is the role job for you! My client are an established software solutions organisation based in Bedfordshire who offer web & software (SaaS) products/services to national & international clients. Products are used by a variety of enterprising clients & are developed to the highest standards using the latest technologies and techniques. The position of Software Support Engineer will encompass the... more ->
IT Support Analyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT Support Analyst with 1st/2nd line experience to join their team on a permanent basis. The role will require excellent communication skills, supporting the user base over the phone, on email and face to face. A strong Microsoft technologies background is required and experience with mobile devices and telephony systems would be advantageous. You must be prepared to trabel to the client site 5 days per week, having a Full UK license access to your own vehicle at all times is... more ->
D365 Senior Support Analyst Hybrid/Birmingham Salary - £45,000 - £50,000 per annum D365 Senior Support Analyst required work alongside other members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer... more ->
IT Technical Support Analyst - Leamington Spa, Warwickshire £35,000pa to £40,000pa + Benefits inc PRP Bonus, Pension, Private Health Care, Death in Service, 26 Days Holiday Skills Highly Desirable are any Software and Web Development experience and/or awareness particularly with Software development using PHP, HTML, Database query and management using MySQL, MSSQL End-User Support for PCs, Mobile & Hand-Held Devices, Tablets, MS Applications, Office 365 Administration, Windows 2019 Servers, VMware, Linux, and LAN/WAN and Wi-Fi Networking, Cyber Security, EDR - Endpoint, Detection, Response... more ->
WA Consultants is currently recruiting for an Application Support Analyst for a remote working role. Our client is keen to speak with candidates with the following skills and experience: Great communication skills and attention to detail Excellent problem solving and decision making abilities Support experience for a technically intricate product Understanding of databases (including SQL) Familiarity with system architecture (including API's and Micro services) Please advise on availability and salary expectations on application. For further information, please contact Alexander Wilson. WA... more ->
Service Desk Analyst/1st Line Support Analyst A fantastic opportunity for a Service Desk Analyst/1st Line Support Analyst to join our Peterborough based real estate client on an initial 12 month fixed term contract basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows 10, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line Support Analyst In accordance with the Employment... more ->
O ffice Based 5 Days Monday - Friday Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service. My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service/Help Desk Engineer with a minimum 2 - 3 years' experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.... more ->
Data Analyst is required by a rapidly expanding company to join their team and support their leadership team and sales function through insightful data analysis. Key Responsibilities: performing data analysis across the organisation utilizing data to generate insights and support decision-making processes collaborating with various teams to understand data requirements and deliver precise analyses Qualifications: Practical experience in data analysis Proficiency with Microsoft tools, particularly Excel Knowledge of SQL will be an advantage Any exposure to or interest in supply chain or... more ->
Technical Analyst - Citrix - Terraform - VMware - London. My Financial Services client are looking for a Technical Analyst to be responsible for end-to-end design, support, and improvement of Citrix environment, as well as provide strategic direction for Citrix and modern workspace environment. You will be implementing and supporting of my clients Citrix on-prem and Cloud environment, the engineering processes, and best practices to enable the infrastructure required for application hosting in public cloud. Responsibilities: Support and improve overall architecture of the Citrix environment... more ->
Change Analyst 6 month initial contract (with potential to extend) Warwick (3-4 days per week onsite) Approx. £400 per day via Umbrella Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We are looking for a Business Change analyst who can... more ->
Application Support Engineer - SC cleared + 3 months + + on site in Stevenage + Inside IR35 + £325 - £355 a day Skills: + Applications, End User Support. + Windows + SC clearance We are for looking someone with broad knowledge but not specialist in App support and infrastructure. SC clearance is essential for this role. The Support Engineer will: Provide extensive end user support for Mechanical Design application for over 3000+ users. Be responsible for delivering support across 3 UK sites - Stevenage, Bolton, and Filton. Assist in the definition of best practice and processes associated... more ->
Technical Analyst - Citrix/Azure Cloud Engineer My client, a specialist Investment Management company are currently recruiting for a Technical Analyst to join their team on a Permanent basis. This is a great opportunity for an experienced Citrix specialist to further develop their skills in automation of infrastructure deployment in a professional regulated financial services environment This opportunity is based in Birmingham(requiring 2-3 days onsite) and is paying up to £68k per annum Key Skills Specialist in Citrix Environment with experience of XenApp, XenDesktop and Citrix Cloud... more ->
Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a Full time Technical Support Consultant based Mandatory Requirements. 3+ years Oracle PLSQL experience Database development and design experience. Logical and analytical problem-solving skills. Customer service focussed, with ability to communicate complex issues in clear and concise language to our clients. 1+ years Microsoft .NET development experience VB.NET or C#, Web services and XML..... more ->
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by... more ->
Role: Data Analyst Permanent role Location: Birmingham, Midlands Style: Hybrid One of our leading clients is looking for ambitious Data Analyst to join their Data Team and work closely with Business Partners and Enterprise Architects and support the Data Manager to understand the business challenges and provide data and analytics solutions. As a Data Analyst you will be responsible for: Data Engineering - assisting with the design, development and implementation of ETL User Experience Analysis - understanding the data and identifying user experience requirements and designing goals Business... more ->
Service Desk Analyst £24-27,000 per annum A global Real Estate firm are looking for a Service Desk Analyst to join their team! You will be based onsite 3 days per week in Peterborough and join a busy team, providing 1st/2nd line support to their global user base. Key responsibilities Configuring and troubleshooting support issues Answer requests from end users via both telephone calls and also deal with e-mails, in a courteous and timely manner Document all user identification information, including name, department, contact information, and nature of problem or issue Escalate problems (when... more ->
User Management Analyst 6-12 months Milton Keynes - x5 days onsite £200 per day inside IR25 Job Purpose Reporting to the User Management Manager, this role is responsible for completing all assigned user access service requests raised by UK internal customers, Retailer network for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also be responsible for the processing and coordinating timely responses to UK management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers... more ->
First Line Analyst Rate £15.22/Hr Location Nottingham Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a week on the desk, so very rare) 90% quality scores target To deliver... more ->